“No wonder you’re scared. I can drive you to the Employment and Assistance office any time you are ready to go,” Harold offered.
“That’s awesome Harold. I’m ready to go right now if that’s possible,” Whisper said.
“Let’s get going then.”
Harold owned a burgundy colored 2006 Ford Taurus. He had a lot of problems with his car a few months after he bought it. The most expensive repair bill occurred when the transmission on the Ford Taurus crapped out. The total bill for having a rebuilt transmission came to close to three thousand dollars.
Fortunately, Harold’s stepson, Richard had a friend who was a licenced auto technician who did auto repairs in his spare time when he wasn’t working for Seabrook Auto Clinic. Richard’s friend was able to charge his customers very reasonable rates as he did his part time work under the table so that he didn’t have to pay taxes.
Whisper needed to go to the closest EIA office as she needed to inform social assistance that she now had a permanent residence. She also needed to fill out the rent information so that welfare would pay her monthly rent directly to Harold.
It was a chilly twenty-one degrees Celsius as Harold and Whisper walked to his car. Whisper shivered from the cold because someone had stolen her winter coat.
“After you take care of business at the social assistance agency I’m going to take you to Hangers to buy you a new parka,” Harold said.
“You don’t need to do that Harold. I don’t want you to spend your own money on me,” Whisper said, still shivering from the cold.
“Don’t worry. I can afford it and you can rest assured that there are no strings attached,” Harold responded.
When Harold and Whisper arrived at the EIA building Harold opened the front door of the entrance. Both Harold and Whisper were almost overwhelmed by the strong odour of poverty and homelessness. Whisper waited in line for the welfare intake worker for about twenty minutes before the worker typed in Whisper’s personal information. After this task was completed the worker asked Whisper to find a seat in the crowded, foul smelling waiting area.
Harold and Whisper found two empty folding chairs. Harold was seated next to an elderly man who reeked of body odour and was having an animated discussion with himself. “Probably schizophrenia,” Harold thought. He had a cousin who suffered from schizophrenia and Harold was very cognizant of the manifestations of this devastating illness. Auditory and visual hallucinations were common symptoms of this chronic and persistent mental illness. To Whisper’s left was a wall with four pay phones. A dishevelled and agitated young man who appeared to be in his early twenties was growing increasingly frustrated as he was trying to call a phone number that he had misread. He started to loudly utter obscenities until a burly security guard intervened and asked the man if he required assistance with dialing the phone number.
There were at least twenty people in the reception area. They were all people that our society would not or could not accommodate. Most successful and prosperous people would never encounter them and would only know about them on an intellectual level, probably by hearing about the poor and needy people by way of the media.
Only the truly marginalized would end up in a welfare office. Nobody could really understand this mass of unfortunates except the unfortunates themselves. Some of the most dedicated social agency workers would do some research and attempt to educate themselves about the plight of their clients. However, very few of them had personal experience with poverty, chronic disability and illness, addiction issues and homelessness.
People with some or all, of there issues helped create a billion- dollar industry. The irony was that the most marginalized persons in society were responsible for creating and maintaining full time profitable employment for a substantial number of professional workers. Those in administrative positions made the big money. The front- line workers didn’t make a living wage unless they had a strong union. The needy people in the province were responsible for generating significant employment but the tax payer picked up the bill.